Shipping & Delivery
Information on this website is subject to change without notice. By using and purchasing from our website, you accept and agree to our policies and privacy details listed below.
Once orders are placed they are not able to be edited, added to or cancelled.
Dispatch & Delivery
|Order Type||Shipping Cost||Dispatch Times|
|Standard online order||Flat rate $9.95 Australia wide||2-4 business days|
|Custom order||Flat rate $9.95 Australia wide||Approx 2-4 weeks (subject to change)|
|Wholesale order||Calculated at checkout||1-2 weeks|
Please note: Dispatch times are a guideline and subject to change. You may experience slightly longer dispatch times during peak periods or during any Covid lockdown periods in Brisbane
If you have any shipping instructions please include in the notes section during check-out.
If your parcel is unable to be delivered due to providing incorrect delivery details, your parcel will be returned to us. If you would like to have your parcel re-delivered you will be required to pay the shipping cost again. Alternatively we will refund your order cost (minus shipping fees).
Our delivery partners are practicing contactless delivery when available, therefore all orders will be sent with Authority to Leave in a safe place. If the delivery service deems there is no safe place and you are not home during delivery (eg. unit complex with security door) a card will be left to arrange redelivery / pick up from a drop off point. Our delivery partners are unable to call ahead when delivering your parcel.
Orders are processed and shipped from Brisbane, Queensland and we follow Queensland public holidays.
Delivery networks in Australia are currently experiencing delays due to Covid. Your order may take longer than usual to arrive. Please use the tracking link provided when your order is dispatched to track your order.
Quarantine & Customs
It is the customers responsibility to ensure our seeds and products are able to be imported to their location. Customers are liable for any customs fees or import taxes.